The Culture Snapshot:
How to Hear What You’re Not Hearing
Organizations only change for two reasons, either they feel the need to change or the heat.
“Culture eats strategy for breakfast.”
– Peter Drucker
Change is an event. Transition is a process. Change in life—and in business—is a prerequisite for growth.
Today the pace of change is faster than ever before. Unless organizations take the time to hear what they are not hearing, they can face confusion, low morale, turnover, decreased productivity and loss of momentum toward critical business objectives.
Organizations only change for two reasons: Either they feel the need or the heat.
Common Misconceptions:
Change happens quickly
Time takes care of everything
The weak performers are the ones who leave
Control, documentation and monitoring will prevent disruption
Those who appear okay really are
People hear and believe what senior leadership communicates
If the communication is done right the first time, it is enough
By changing the formal relationship, how “we do business” will change
The behavior of the senior leadership team has no impact on the organization
Pressures that caused the change will be seen in a rational manner
Managers will accept and understand their new role of coaching and involving others
Culture Snapshot is designed for an organization who wants to hear what they are not hearing. And provides next day feedback. An employee survey results can take a month to receive and, more often than not, employees priorities have changed.
Sessions are about two hours and they are fast-paced and interactive to provide tangible outcomes and benefits. Participants complete the session feeling more confident their leadership is interested in what they have to say.
These sessions highlight what employees are excited about and what concerns they have going forward. It allows leadership immediate feedback to:
Celebrate their successes
Re-direct potential failures
Not only hear what employees are saying, but, through me, how they are saying it
Nothing changes if nothing changes.
This feedback about potential barriers to change can be addressed before they impede progress or jeopardize results.
Important Note:
Before you consider utilizing The Culture Snapshot, you need to commit to an action plan based on the feedback provided.
If you are not willing to do this, then this type of feedback strategy is not for you.
Don’t spend the money.
Thanks for taking the time to read this.
Should you have any questions, or would like to get started, please call me before, during or after regular business hours.
“An excuse is the handy explanation we offer when we disappoint other people. Be better than your excuses.”