Avoiding the ‘Silent Killer’: Interviewing the Exits

Former employees know your company’s strengths and weaknesses. Most are even willing to speak frankly about them after they walk out the door…but not to you. People on their way out often don’t want to be too candid, in hopes of receiving a positive reference in the future. Or they’re just apathetic: What’s the point of enduring an awkward conversation about a company’s or boss’s shortcomings... Continue reading

Competitive Advantage

The number one competitive advantage an organization has (whether they know it or not) is the people they have working there. If you are a member of your organization’s senior leadership team and you do not believe this, you can stop reading now. ________________________________________________________________ For all others, please continue. Every day, your people invest a little bit of themselves... Continue reading

Baseball Is What It Was

The three greatest days of the year (and there should be no argument) are my birthday, Christmas Day and the day that baseball season is over. My wife, however, loves baseball. She rarely misses a Texas Ranger game on TV or on the radio. She knows all the players; who’s on the DL, who’s in a slump, who’s on first and so on. She also believes that baseball is the greatest sport “to... Continue reading

Moving Down

The problem with being the lowest cost provider is that someone will always find a way to be cheaper. Some competitors want to drive their costs as low as possible so that they will be the obvious commodity choice. Executive coaching (transition, development, career impact, team or on-boarding) should never fall into this category. Executive Transitional Coaching is a compassionate business, but it... Continue reading

Find It

In today’s world, it is no longer okay to not know. If you don’t know what a word means, look it up. If you’re meeting with someone, check them out in advance. If it sounds too good to be true, Google it before you forward it. If you don’t know what questions to ask, find them before your appointment. If it’s important, do your homework. I am amazed when I meet hard-working,... Continue reading

Executive Transition: A Different Approach

When planning for each fiscal year, large outplacement firms pick a profit number and then obsess over it. Trying to hit this number demands that they start tweaking their services. They can tweak the specifics of an executive program or increase their consultant to client ratio or substitute web-based for personalized coaching and make the numbers go up. And, over time, fundamentally change their... Continue reading

The Charles Schultz Philosophy

The following is the philosophy of Charles Schulz, the creator of the ‘Peanuts’ comic strip. You don’t have to actually answer the questions. Just ponder on them. 1. Name the five wealthiest people in the world. 2. Name the last five Heisman trophy winners. 3. Name the last five winners of the Miss America pageant. 4. Name ten people who have won the Nobel or Pulitzer Prize. 5. Name... Continue reading

The Apology

There are four parts to any apology. 1. I apologize 2. It was my fault 3. How can I make it right? 4. Never ruin an apology with an excuse Number 3 is too often forgotten. Number 4 is too often remembered. Continue reading

Lucky or Good?

Most of the time losing clarifies the lesson and winning (too quickly) obscures it. This is why amateur salespeople so often fail to become professionals. This is why one-off sports analogy stories make no sense. Success too quickly doesn’t allow us to get really good at something. The easier it comes the more we expect it to always be there. The only thing more sad than the self-limiting arrogance... Continue reading

Ruts and Stuff

My dad defined a rut as a grave with both ends kicked out. We all get into ruts. Most are easier to get into than get out of especially the dreaded job search rut. Job search ruts are also referred to a ‘buzzard luck’ because you can’t kill anything and nothing will die for you. We spend a lot of time looking for the right answer to a question we are afraid to ask. Most of the time... Continue reading

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