In today’s world, it is no longer okay to not know. If you don’t know what a word means, look it up. If you’re meeting with someone, check them out in advance. If it sounds too good to be true, Google it before you forward it. If you don’t know what questions to ask, find them before your appointment. If it’s important, do your homework. I am amazed when I meet hard-working,... Continue reading

When planning for each fiscal year, large outplacement firms pick a profit number and then obsess over it. Trying to hit this number demands that they start tweaking their services. They can tweak the specifics of an executive program or increase their consultant to client ratio or substitute web-based for personalized coaching and make the numbers go up. And, over time, fundamentally change their... Continue reading